FAQ

What makes Maison d’Aroma candles special?

Each candle is handcrafted in small batches using a premium paraffin–soy blend for a clean, long-lasting burn. Our designs are inspired by winter charm and elegant seasonal aesthetics — created to elevate your home with warmth and character. All candles are poured and finished by hand in Cyprus.

What’s included in the Christmas Bundle Box?

Each bundle includes a curated selection of handcrafted seasonal candles:

Tree Candle

Snowman Candle

Gift Sack Candle

Small detailing candles (Snowflake, Gift Box, etc.)

Decorative shredded filler

Holiday ribbon

Gift tags
Everything is packaged beautifully and ready for gifting.

How can I care for my candle for best results?

Trim the wick to about 5 mm before each burn.

Let the wax melt fully to the edges before extinguishing.

Keep candles away from drafts, children, and pets.

Avoid burning for more than 3–4 hours at a time.

Never leave a burning candle unattended.

What payment methods do you accept?

We accept all major credit/debit cards and secure digital payment options available at checkout.

Do you offer wholesale or bulk orders?

Yes. For events, corporate gifting, weddings, or custom bulk requests, please contact us through the Contact Us page.

Where do you ship?

We currently ship to:

Cyprus

Greece

United Kingdom

Shipping fees and delivery times are displayed at checkout.

How long does delivery take?

Delivery times vary by destination:

Cyprus: 4–7 business days

Greece: 7–12 business days

United Kingdom: 7–12 business days

A tracking number will be provided once your order is shipped.

Are your candles non-toxic and safe?

Yes. We use a high-quality paraffin–soy blend and fragrance oils that meet EU safety and IFRA standards.

Can I reuse my candle jar?

Yes. Once cleaned, our jars can be repurposed as décor pieces, organizers, or storage containers.

How can I contact support?

For questions or assistance, email us at:
help.maisondaroma@gmail.com